Flair Sport & Leisure Ltd. 07097637 Trading as Flair Gymnastics (“the Company”) whose registered address is Abbey House Farnham Surrey GU9 7QQ holds personal information about individuals such as staff, students, parents, customers and members, volunteers and others, defined as data subjects in accordance with the General Data Protection Regulation (GDPR)
This policy is intended to provide information about how the Company will use (or "process") personal data about individuals including: its staff & volunteers; its current, past and prospective students; and their customers, parents, carers or guardians (referred to in this policy as "parents"). This information is provided because Data Protection Law gives individuals rights to understand how their data is used. Staff, volunteers, parents and students are all encouraged to read this Privacy Notice and understand the Company’s obligations to its entire community.
Anyone who works for, or acts on behalf of, the Company (including staff, volunteers and service providers) should also be aware of and comply with this Privacy Notice.
RESPONSIBILITY FOR DATA PROTECTION
The Company has appointed Sophie Joyce as Head of Data Protection who will deal with all your requests and enquiries concerning the Company’s uses of your personal data (see section on Your Rights below) and endeavour to ensure that all personal data is processed in compliance with this policy and Data Protection Law [email protected]
WHY THE COMPANY NEEDS TO PROCESS PERSONAL DATA
In order to carry out its ordinary duties to staff, students and parents, customers and members, the Company needs to process a wide range of personal data about individuals (including current, past and prospective staff, students or parents) as part of its daily operation.
Some of this activity the Company will need to carry out in order to fulfil its legal rights, duties or obligations – including those under a contract with its staff, or parents of its students.
Other uses of personal data will be made in accordance with the Company’s legitimate interests, or the legitimate interests of another, provided that these are not outweighed by the impact on individuals, and provided it does not involve special or sensitive types of data.
The Company expects that the following uses will fall within that category of its
In addition, the Company will on occasion need to process special category personal data (concerning health, ethnicity, religion, or sexual life) or criminal records information (such as when carrying out DBS checks) in accordance with rights or duties imposed on it by law, including as regards safeguarding and employment, or from time to time by explicit consent where required. These reasons will include:
TYPES OF PERSONAL DATA PROCESSED BY THE COMPANY
This will include by way of example:
HOW THE COMPANY COLLECTS DATA
Generally, the Company receives personal data from the individual directly (including, in the case of pupils, from their parents). This may be via telephone and online form, or simply in the ordinary course of interaction or communication (such as email or web chat, or social media).
However in some cases personal data will be supplied by third parties (for example another Company, or other professionals or authorities working with that individual); or collected from publicly available resources.
We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookies policy for more details about this at www.ukflair.com
Our lawful ground of processing your personal data to send you marketing is either your consent of our legitimate interests (namely to grow our business)
Under the privacy and Electronic COmmunications Regulations we may only send you email or text marketing communications if:
Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us or any third parties to top sending you marketing messages at any time by emailing us at [email protected]. We also have unsubscribe buttons a the bottom of all our emails.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions such as purchases.
WHO HAS ACCESS TO PERSONAL DATA AND WHO THE COMPANY SHARES IT WITH
Occasionally, the Company will need to share personal information relating to its community with third parties, such as:
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions
For the most part, personal data collected by the Company will remain within the Company, and will be processed by appropriate individuals only in accordance with access protocols (i.e. on a ‘need to know’ basis). Particularly strict rules of access apply in the context of:
However, a certain amount of any SEN pupil’s relevant information will need to be provided to staff more widely in the context of providing the necessary care and tuition that the student requires.
Staff, students and parents are reminded that the Company is under duties imposed by law and statutory guidance (including Keeping Children Safe in Sport) to record or report incidents and concerns that arise or are reported to it, in some cases regardless of whether they are proven, if they meet a certain threshold of seriousness in their nature or regularity. This is likely to include file notes on personnel or safeguarding files, and in some cases referrals to relevant authorities such as the LADO (Local Authority Designated officer) or police. For further information about this, please view the Company’s Safeguarding Policy.
The Company uses internal monitoring software which collects the following information:
This information is logged against the username and stored by the Company and retained for one year after a data subject ceased to be a student or an employee as appropriate.
We personal data within our group of companies which involves transferring data outside of the European Economic Area (EEA)
We are subject to the provisions of the General Data Protection Regulations that protect personal data. Where we transfer data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for personal data. As such:
If none of the above safeguards is available, we may request your explicit consent to the specific transfer, You will have the right to withdraw this consent at any time.
HOW LONG WE KEEP PERSONAL DATA
The Company will retain personal data securely and only in line with how long it is necessary to keep for a legitimate and lawful reason. Typically, the legal recommendation for how long to keep ordinary staff personnel files is up to 7 years following departure from the Company.
And student files for 3 years following their 21st birthday incase of a personal injury claim made against the company. However, incident reports and safeguarding files will need to be kept much longer, in accordance with specific legal requirements.
If you have any specific queries about how our retention policy is applied, or wish to request that personal data that you no longer believe to be relevant is considered for erasure, please contact Sophie Joyce, [email protected] However, please bear in mind that the Company will often have lawful and necessary reasons to hold on to some personal data even following such request.
A limited and reasonable amount of information will be kept for archiving purposes, for example; and even where you have requested we no longer keep in touch with you, we will need to keep a record of the fact in order to fulfil your wishes (called a "suppression record")
KEEPING IN TOUCH
The Company will use the contact details of parents, students, alumni and other customers to keep them updated about the activities of the Company, or alumni and parent events of interest, including by sending updates and newsletters, by email and by post. Unless the relevant individual objects, which can be done by opting out of any or all mailing lists. The Company will also:
Individuals have various rights under Data Protection Law to access and understand personal data about them held by the Company, and in some cases ask for it to be erased or amended or have it transferred to others, or for the Company to stop processing it – but subject to certain exemptions and limitations.
You can see more about these rights at:
Any individual wishing to access or amend their personal data, or wishing it to be transferred to another person or organisation, or who has some other objection to how their personal data is used, should send their request by email to Sophie Joyce, [email protected].
The Company will endeavour to respond to any such requests as soon as is reasonably practicable and in any event within statutory time-limits.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances
The Company will be better able to respond quickly to smaller, targeted requests for information. If the request for information is manifestly excessive or similar to previous requests, the Company may ask you to reconsider, or require a proportionate fee (but only where Data Protection Law allows it).
You should be aware that the right of access is limited to your own personal data, and certain data is exempt from the right of access. This will include information which identifies other individuals (and parents need to be aware this may include their own children, in certain limited situations – please see further below), or information which is subject to legal privilege (for example legal advice given to or sought by the Company, or documents prepared in connection with a legal action).
The Company is also not required to disclose any student progress reporting, nor share any confidential reference given by the Company itself for the purposes of the education, training or employment of any individual.
Students can make subject access requests for their own personal data, provided that, in the reasonable opinion of the Company, they have sufficient maturity to understand the request they are making (see section Whose Rights? below). A student of any age may ask a parent or other representative to make a subject access request on his/her behalf.
Indeed, while a person with parental responsibility will generally be entitled to make a subject access request on behalf of younger students, the law still considers the information in question to be the child’s: for older students, the parent making the request may need to evidence their child's authority for the specific request.
Students aged 15 years and older are generally assumed to have this level of maturity, although this will depend on both the child and the personal data requested, including any relevant circumstances at home. Slightly younger children may however be sufficiently mature to have a say in this decision, depending on the child and the circumstances.
It should be clearly understood that the rules on subject access are not the sole basis on which information requests are handled. Parents may not have a statutory right to information, but they and others will often have a legitimate interest or expectation in receiving certain information about students without their consent. The Company may consider there are lawful grounds for sharing with or without reference to that pupil.
Parents will in general receive educational and welfare updates about their children. Where parents are separated, the Company will in most cases aim to provide the same information to each person with parental responsibility, but may need to factor in all the circumstances including the express wishes of the child.
All information requests from, on behalf of, or concerning students – whether made under subject access or simply as an incidental request – will therefore be considered on a case by case basis.
Where the Company is relying on consent as a means to process personal data, any person may withdraw this consent at any time (subject to similar age considerations as above). Please be aware however that the Company may not be relying on consent but have another lawful reason to process the personal data in question even without your consent.
The rights under Data Protection Law belong to the individual to whom the data relates. However, the Company will often rely on parental authority or notice for the necessary ways it processes personal data relating to students – for example, under the parent contract, or via a form. Parents and students should be aware that this is not necessarily the same as the Company relying on strict consent (see section on Consent above).
Where consent is required, it may in some cases be necessary or appropriate – given the nature of the processing in question, and the student’s age and understanding – to seek the student’s consent. Parents should be aware that in such situations they may not be consulted, depending on the interests of the child, the parents’ rights at law or under their contract, and all the circumstances.
In general, the Company will assume that students consent is not required for ordinary disclosure of their personal data to their parents, e.g. for the purposes of keeping parents informed about the student’s activities, progress and behaviour, and in the interests of the student’s welfare. That is unless, in the Company’s opinion, there is a good reason to do otherwise.
However, where a student seeks to raise concerns confidentially with a member of staff and expressly withholds their agreement to their personal data being disclosed to their parents, the Company may be under an obligation to maintain confidentiality unless, in the Company’s opinion, there is a good reason to do otherwise; for example where the Company believes disclosure will be in the best interests of the student or other students, or if required by law.
Students are required to respect the personal data and privacy of others and staff are under professional duties to do the same covered under the terms of their employment contract.
DATA ACCURACY AND SECURITY
The Company will endeavour to ensure that all personal data held in relation to an individual is as up to date and accurate as possible. Individuals must please notify the Head of Data Protection Sophie Joyce, by email [email protected] of any significant changes to important information, such as contact details, held about them.
An individual has the right to request that any out-of-date, irrelevant or inaccurate information about them is erased or corrected (subject to certain exemptions and limitations under Data Protection Law): please see above for details of why the Company may need to process your data, of who you may contact if you disagree.
The Company will take appropriate technical and organisational steps to ensure the security of personal data about individuals, including policies around use of technology and devices, and access to Company systems. All staff will be made aware of this policy and their duties under Data Protection Law and receive relevant training.
The Company will update this Privacy Notice from time to time. Any substantial changes that affect your rights will be provided to you directly as far as is reasonably practicable.
QUERIES AND COMPLAINTS
Any comments or queries on this policy should be directed to the Head of Data Protection using Sophie Joyce, by email [email protected]
If an individual believes that the Company has not complied with this policy or acted otherwise than in accordance with Data Protection Law, they should utilise the Company’s complaints procedure and should also notify the Head of Data Protection. You can also make a referral to or lodge a complaint with the Information Commissioner’s Office (ICO), although the ICO recommends that steps are taken to resolve the matter with the Company before involving the regulator.
Policy Create Date
Next Revision Date
1st May 2018
1st May 2020, or when additional GDPR rulings come into force
Updated to comply with May 2018 GDPR